The Communication Pack for field-based businesses

Keep every customer conversation moving.

We build your Communication Pack around the messages you want to send, your services and the way you work. New enquiries get a response, bookings are confirmed and customers know what is happening while you get on with the job.

Built around your services, working area, availability, booking rules and customer messages.

Enquiries picked upCalls and messages get the response you have agreed.
Bookings confirmedCustomers get a clear confirmation and next step.
Customers kept in the loopUseful updates go out without you chasing every message.
The Communication Pack

Your business. Your words.
Your customer communication.

You tell us how you want customers to hear from you. We build the communication around your services, working area, availability and booking rules, then it handles the routine contact while you are busy.

01

We learn your business

Your services, areas, hours, urgent-work rules, availability and the messages you want customers to receive.

02

We build your communication flow

Calls, website enquiries and agreed message channels get the right response, booking process and customer confirmation.

03

You get a clear handover

You receive the enquiry, booking details and agreed next step in one useful update when your hands are free.

What your Communication Pack looks after

Calls, messages and bookings
in one clear process.

01

New enquiries

Customers who call or enquire through the channels you choose receive approved information and a clear next step.

02

Messages picked up

Website, WhatsApp and other agreed messages do not sit forgotten while you are working or driving.

03

Bookings confirmed

Customers receive the details you want them to have, so they know when and what to expect.

04

Customer updates

The right routine update goes out at the right point, without you chasing every enquiry or appointment.

Hear the journey

From a new enquiry to a confirmed booking.

Watch a typical customer journey. The point is simple: customers receive a proper response and clear update while you are busy.

  • Messages use the details and tone you have approved.
  • Booking happens only within the rules and availability you set.
  • You see each outcome without hunting through calls and messages.

One Communication Pack. Built around your business.

£350 a month for the agreed communication service. Setup is included in the current launch offer. We only start billing once the system is live and you have seen it working.

£350per month
setup included
Start with the numbers

Book a free Communication Gap Check.

Bring a rough idea of where enquiries or customer messages can get delayed and what a normal booked job is worth. We will work out whether the Communication Pack could pay for itself in your business.

  • Twenty minutes, on the phone or online.
  • No app to learn or paperwork to prepare.
  • No hard sell if the numbers do not make sense.

Leave your details and we will arrange a time that works around your jobs.

By requesting a communication check, you agree that Integrating Solutions can use these details to arrange it and send the short follow-up sequence. You can unsubscribe at any time.